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Microsoft’s new error reporting feature- WE-SYP

Posted by Kelly Adams on May 27th, 2006 Print This Post Print This Post

Microsoft is giving clearer and clearer signs that they really “get” the frustration and pain their complex and sometimes buggy software causes.  Their error reporting features within Windows XP have allowed Microsoft to reduce system problems significantly.  But what’s next?

If you believe this video, produced by Microsoft’s IT services group, then the next step is WE-SYP (We Share Your Pain). 

If truth be told, I take as much comfort from the fact that the Microsoft folks made this video, showing that they have a real sense of humour, as I do from any next generation error reporting/debugging solution.  Playfulness is important, arguably critical, to innovative thinking- and folks who don’t get that probably shouldn’t be working with computer software or any other creative endeavor.

This entry was posted on Saturday, May 27th, 2006 um 9:41 am and is filed under Geek Miscellany. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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