Thanks for commenting here, John!

It is good to hear a comment from someone using SmarttNet. I’m still with Telus- actually, I now have both Shaw Cable and Telus, and am using a load balancing router.

Regarding the fees Telus charges- big companies sometimes do that more out of being process-bound than out of any real malicious intent. They might have everything automated for setting up a “standard” ADSL service, and then have to kick you over to another department with more manual services and of course much higher costs for anything out of the ordinary. I’m not sure if this is the case at Telus, but it *seems* that way.

In any case, I’m glad to hear you have had good luck with SmarttNet. I’ll keep them on my list for any future changes to my network.