Originally found this post cause I was pissed off at Telus for the very same issue. Thank you Kelly Adams for your find. I signed up with SmarttNet with a $80 dollar package…Telus quoted me more than $450. I’ve saved TONS!
Why isn’t CRTC doing anything? It’s not right for Telcos to advertise one rate (as low as $15) but then charge you when you need additional stuff. Actually, paying $15 or even $50 more is okay. But close to $500? They do it because they know you are desperate.