Dec 2006 I purchased a neptune washer and dryer(the one with the drying cabinet on top). Two months ago the heating element went out. No big problem, right? We have waited two months for the part. I’ve been on the phone most of today(on hold) with Maytag and Whirlpool. The part will not be available until the end of December. So, my choice is do without a dryer for 4 more months or buy another one. By the way, whirlpool, who now owns maytag has offered a 20% discount to buy a new whirlpool dryer. Wow! and next they offered $75 toward the rental of a dryer. I called around (because I have never rented any thing) and found that I could rent a $340 dryer for $50 a month for a total of $200.
Stupid on my part. I can not believe I did not check out neptune w/d, but my family has always had maytag washers and dryers. I have been married for 34 years. I’ve had 2 maytag washers and dryers and the first was used when I got it. No excuse, I know for not researching.