Comments on: New washer and dryer http://www.kgadams.net/2008/04/25/new-washer-and-dryer Technology, computer games, MMOGs, science...and other nerdy stuff Sat, 17 May 2008 04:58:23 +0000 http://wordpress.org/?v=2.5 By: Kelly Adams http://www.kgadams.net/2008/04/25/new-washer-and-dryer#comment-18078 Kelly Adams Sun, 04 May 2008 17:49:02 +0000 http://www.kgadams.net/2008/04/25/new-washer-and-dryer#comment-18078 Thanks for your comment, Jeff! The resistor blow out happened exactly as you described: the tech showed me the control board with the fried resistor when he gave us the diagnosis. As for passing on word about the motor failure: well, by your comment appearing here on my blog, pretty much everyone I know now knows as well :) I'm pretty happy we decided to replace the washer/dryer pair as we did, but not everyone can afford that choice. For me... I hate stuff that breaks due to bad design. If that happens, I'm prone to just junk the defective product in question and never buy from that manufacturer again. For someone else, a better option would be to work around the design flaws through ingenuity. I admire those who have the time, patience, and attitude to do so. Anyway, right out of the starting gate I'm much happier with the LG pair that I was at the start with the Maytag. We'll see how happy I am a decade from now- if our washer and dryer are still running and performing well, then I'll feel satisfied with our choice. Thanks for your comment, Jeff!

The resistor blow out happened exactly as you described: the tech showed me the control board with the fried resistor when he gave us the diagnosis. As for passing on word about the motor failure: well, by your comment appearing here on my blog, pretty much everyone I know now knows as well :)

I’m pretty happy we decided to replace the washer/dryer pair as we did, but not everyone can afford that choice. For me… I hate stuff that breaks due to bad design. If that happens, I’m prone to just junk the defective product in question and never buy from that manufacturer again. For someone else, a better option would be to work around the design flaws through ingenuity. I admire those who have the time, patience, and attitude to do so.

Anyway, right out of the starting gate I’m much happier with the LG pair that I was at the start with the Maytag. We’ll see how happy I am a decade from now- if our washer and dryer are still running and performing well, then I’ll feel satisfied with our choice.

]]> By: jeff http://www.kgadams.net/2008/04/25/new-washer-and-dryer#comment-18069 jeff Sun, 04 May 2008 02:28:53 +0000 http://www.kgadams.net/2008/04/25/new-washer-and-dryer#comment-18069 Hi Kelly, Sorry to hear about your Maytag Neptune washer. There are thousands who share your grief regarding the door latch wax motor. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by nurning A resistor (R11) and a triac (Q6). However, if Neptune owners know to replace the wax motor they can prevent the control board failure from happening. Please tell everyone you know about this fact. The Neptune's also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the clas action law suit a couple of years ago. See www.neptunewaxmotor.com for more Neptune information. I just now started offering a bearing and seal kit for the Neptunes because when the bearings fail Maytag wants you to replace the whole outer tub for a service quote of around $900 or so. Why replace the whole outer tub? Just replace the bearings... See www.neptunebearing.com for the Neptune bearing kit information. Hi Kelly,
Sorry to hear about your Maytag Neptune washer. There are thousands who share your grief regarding the door latch wax motor. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by nurning A resistor (R11) and a triac (Q6).

However, if Neptune owners know to replace the wax motor they can prevent the control board failure from happening. Please tell everyone you know about this fact. The Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the clas action law suit a couple of years ago. See http://www.neptunewaxmotor.com for more Neptune information.

I just now started offering a bearing and seal kit for the Neptunes because when the bearings fail Maytag wants you to replace the whole outer tub for a service quote of around $900 or so. Why replace the whole outer tub? Just replace the bearings… See http://www.neptunebearing.com for the Neptune bearing kit information.

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